Privacy Policy
Here at Frayed Passport, we will not sell, exchange, transfer, or give any information that we collect from you to any third party for any reason whatsoever.
What information do we collect? We collect information from you when you register on this site, place an order, subscribe to a newsletter, respond to a survey, or fill out a form. When ordering or registering on this site, as appropriate, you may be asked to enter the information including: your name, email address, mailing address, phone number, or credit card information. You may, however, visit this site anonymously.
What do we use your information for? Any of the information we collect from you may be used in the following ways:
- To personalize your experience: Your information helps us to better respond to your individual needs.
- To improve this platform: We continually strive to improve this website based on the feedback we receive from you.
- To improve customer service: Your information helps us to more effectively respond to your requests.
- To process transactions: Such as credit card processing when you purchase an item through Frayed Passport.
- To send periodic emails or recurring newsletters: The email address you provide may be used to send you information, weekly newsletters, respond to inquiries, and/or assist with other requests or questions. Note: If at any time you would like to unsubscribe from receiving future email newsletters, we include unsubscribe instructions at the bottom of each newsletter message.
How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. All supplied sensitive/credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, address, etc.) will not be kept on file for more than 60 days.
Does Frayed Passport use cookies? Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help remember and process the items in your shopping cart and understand and save your preferences for future visits.
Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating this website, conducting business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce Frayed Passport site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links. Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Your rights. Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at sarah@frayedpassport.com. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at sarah@frayedpassport.com.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Cookies etc. To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
California Online Privacy Protection Act Compliance. We have taken the necessary steps to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance. In compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. This website, products, and services are all directed to people who are at least 13 years old or older.
Your Consent. By using this site, you consent to our website privacy policy.
Changes to Privacy Policy. If we decide to change this privacy policy, we will post those changes on this page, and/or send you an email notifying you of any changes.
Contact Us. If you have any questions regarding this privacy policy you may contact our Managing Director at sarah@frayedpassport.com.
Emailing You: Emails from anyone on the Frayed Passport team come from the domain “frayedpassport.com”. While we do send newsletters and announcements through automated services, we’ll never email you directly from any domain other than “frayedpassport.com”, and we’ll never send you unsolicited surveys, giveaways, or other information-collecting messages.